Our Policy's
Here at Her Hair Space we strive to provide quality service and exceptional customer service. In order for our salon to run smoothly we kindly require each and every new client and returning client to follow our policies.
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Thank you xx
Cancellation Policy
We require 24 hours notice for any adjustments made to your appointment. This includes rescheduling your booking or small changes to what services you are having done.
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​Cancellations with less than 24 hours notice will incur a 50% service fee. This fee must be paid before a new appointment can be secured.
Short Notice & No Show Policy
​Cancellations within 4 hours notice, and no shows, will incur a 100% service fee. This fee must be paid before a new appointment can be secured.
Deposit Policy
For all new clients and any bookings made in December
To ensure your booking, a non-refundable deposit of $50-$100 is required (This is dependent on the service booked). This deposit confirms your appointment and guarantees your spot.
Details:
Due Date: The deposit must be paid within 48hrs of booking. If the deposit is not secured within the 48hr period the appointment will automatically be canceled.
Non-Refundable: Deposits are non-refundable. However, you may reschedule your appointment without losing your deposit as long as you provide at least 24 hours' notice.
Cancelations: If you cancel within 24hrs of your appointment, the deposit will be applied towards the cancellation fee, and you will also be charged the remaining balance of the cancellation fee.